FAQ

A: At The 389 Project, we strive to provide efficient and timely shipping to our customers. Our standard shipping times usually range between 3-5 business days for domestic orders within the United States. For international orders, shipping times may vary depending on the destination and customs clearance processes. Please note that our shipping times may be subject to change during peak seasons or due to unforeseen circumstances, but we always strive to keep our customers informed and updated on their order status. Rest assured, we are committed to delivering your items in a prompt and reliable manner while ensuring they arrive in excellent condition. Currently our Conversion Kits are by Reservation Only. This is an attempt to not Overwhelm us, thus pushing back shipping times. However.. If you are waiting for parts from The 389 Project. You will be doing so with your money in your pocket. We will not be taking your money until your products are ready to ship. We are a 1 man show here @ The 389 Project at the moment. And like you, we also have a " Real Job " However we do strive to keep our customers informed via messages & via our Facebook Page. You can find it @ the bottom of the page or copy & paste the address below into your browser & follow https://www.facebook.com/profile.php?id=100063649322953

Yes, The 389 Project specializes in creating custom 3D printed parts for the 1:24 Scale Model Truck Community. We utilize state-of-the-art 3D printing technology to produce high-quality, precise, parts. Our commitment to innovation and attention to detail ensures that each 3D printed part meets the highest standards of quality and craftsmanship. We will also offer personalized design eventually and consultation services to bring your ideas to life with the benefits of 3D printing technology. At The 389 Project, we are dedicated to providing High Quality 1:24 Scale Peterbilt 389 parts through the power of 3D printing.

No. At the 389 Project we are very serious about the quality of our product. Our Product Represents Us. With the wide array of printers, printer settings & types of printer resins & filaments we cannot guarantee or control quality. Sadly there are also many out in the world who would use & resell our products @ much Lower Resolutions & Qualities. Too many people out to just make a quick buck. As many of us see on the Facebook Pages, there are many " 3D Artist " out there trying to peddle 3D models as .STLs. WARNING. Do not fall for these scams. If they only show you 3D rendering & do not post pictures of a Physically Printed Product. Do not buy their files. Most ( Not All ) of our files are physical scans of the real parts. But!... It can take weeks to turn 1 scan or a " Model " into a Printable Object. Most have no depth or thickness, thus end up a blob on your print plate. It takes painstaking work to turn a scan or model into a printable object. That is what we do here. We put in the time, to scan & master those files into printable object. Thus we take great pride in supplying you are product that is not only ascetically nice, but also will not take you hours of post work to make paint-able.

No: THIS IS A CONVERSION KIT ONLY! This kit is designed to Update an existing model kit. These parts are specifically designed for the Italieri Classic Peterbilt Model 378 No 3857 & the Round 2 AMT 378 Long Hauler.( Available online @ various merchants) Note: the Round 2 AMT 378 Long Hauler is made from the Original Italeri 378 Molds. But THIS IS A CONVERSION KIT ONLY.... You MUST own one of the above model kits to use this product!

The answer to this question is both Yes & No. At the 389 Project 3D printing lines are no laughing matter. We take this part of the process very seriously. Yes there are 3D printing line in our product. But we use the finest setting possible. We do NOT sacrifice Quality for time. In Fact we sacrifice Time for Quality. The majority of our parts the lines are so fine, they will require little or no sanding depending on your desires. Some parts will require a very small amount of " Post " work. This means light sanding. But these areas are specifically designed to be in areas that do NOT require you to sand away the fine details. A few parts, such as DEF tanks & the DPF filter have more prevalent lines. these were unavoidable. However the DPF filer is tucked inside the DPF box. so if you wish you can sand it smooth. Further the DEF tanks also have these lines. BUT! The modern day 389 Peterbilt has a cover/single strap ( Not Included ) that covers the front of the DEF tank. This is easily made from a small piece of thin polystyrene, or even something as simple as a Soda Can. ( we will cover this step in The 389 Project Step by Step Video Series on YouTube ) address below. Also our Fuel tanks have smaller lines in them that can be sanded out easily as well. But you will need to take some care in doing so, as to not effect things like the straps ect. Copy & Paste into your Browser https://www.youtube.com/channel/UCgwTOAsy-pmY3DrQ2fd8sqw